{"title":"Home Services HR","description":"\u003cp\u003eThe HR layer of a home services shop that runs technicians in trucks: technician hiring, the first year, dispatch coverage and on-call, pay and margin, empty-truck cost, and credential renewals. Six kits and one flagship system, each with a start here, a field guide, an Excel workbook, and Word scripts.\u003c\/p\u003e","products":[{"product_id":"home-services-hr-system","title":"Home Services HR System","description":"\u003cp\u003eThe complete HR layer of a home services shop in one system: six kits that run hiring, the first year, dispatch coverage and on-call, pay math, empty-truck economics, and credential renewals, in the order that compounds. Each folder is a complete kit with its own start here, field guide, Excel workbook, and Word scripts, from the weighted hiring scorecard and the seven first-year check-ins to the on-call rotation planner, the pay plan modeler, the empty-truck calculator, and the 150-row renewal tracker. One product license covers the whole system. General information, not legal or tax advice. Editable in Word, Excel, or Google Sheets. One-time purchase.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eHow the download works\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eYour files arrive as a single ZIP download, best opened on a computer: save it, extract it (right-click and Extract All on Windows, double-click on a Mac), and open the Start Here file first. PDFs open in any reader, and the editable files work in Microsoft Word and Excel or their free equivalents, including LibreOffice and Google Docs and Sheets. No other software is needed. Step-by-step help for every device is at \u003ca href=\"https:\/\/truestephr.com\/pages\/download-help\"\u003etruestephr.com\/pages\/download-help\u003c\/a\u003e.\u003c\/p\u003e","brand":"TrueStep HR","offers":[{"title":"Default Title","offer_id":52759568220436,"sku":"TSHR-190","price":129.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1013\/9048\/3732\/files\/TSHR-190-hero.png?v=1784768945"},{"product_id":"service-tech-hiring-kit","title":"Service Tech Hiring Kit","description":"\u003cp\u003eHiring in a trade that runs 110,000 technicians short cannot be gut feel between service calls. The Service Tech Hiring Field Guide carries the operating logic: the sources that send technicians, the honest posting, the speed system, and the traps that turn a shortage into a bad hire. The Excel workbook grades every candidate on the same weighted ten-line scorecard, logs every applicant in a 120-row pipeline, and ranks your hiring sources by the techs who last past day 90. The Word file carries the ten-minute phone screen, the scorecard interview questions, the same-day offer call, the honest job posting, the two-call reference check, and the one-page working interview plan. General information, not legal or tax advice. Editable in Word, Excel, or Google Sheets. One-time purchase.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eHow the download works\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eYour files arrive as a single ZIP download, best opened on a computer: save it, extract it (right-click and Extract All on Windows, double-click on a Mac), and open the Start Here file first. PDFs open in any reader, and the editable files work in Microsoft Word and Excel or their free equivalents, including LibreOffice and Google Docs and Sheets. No other software is needed. Step-by-step help for every device is at \u003ca href=\"https:\/\/truestephr.com\/pages\/download-help\"\u003etruestephr.com\/pages\/download-help\u003c\/a\u003e.\u003c\/p\u003e","brand":"TrueStep HR","offers":[{"title":"Default Title","offer_id":52759568613652,"sku":"TSHR-181","price":39.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1013\/9048\/3732\/files\/TSHR-181-hero.png?v=1784768944"},{"product_id":"tech-first-year-retention-system","title":"Tech First-Year Retention System","description":"\u003cp\u003eThe technician you fought to hire should still be driving your truck a year from now. The Tech Retention Field Guide carries the operating logic: what an early exit costs, the seven scheduled conversations, the going-quiet signals, and the traps that undo the work. The Excel tracker follows every technician through the 30, 90, and 365 milestones, computes tenure, ramp, and survival by hiring source, and logs all seven check-ins with due dates. The Word file carries the words for every conversation from the first solo day to the one-year stay conversation, plus the mentor assignment sheet, the first-week plan, the going-quiet list, and the early exit conversation. General information, not legal or tax advice. Editable in Word, Excel, or Google Sheets. One-time purchase.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eHow the download works\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eYour files arrive as a single ZIP download, best opened on a computer: save it, extract it (right-click and Extract All on Windows, double-click on a Mac), and open the Start Here file first. PDFs open in any reader, and the editable files work in Microsoft Word and Excel or their free equivalents, including LibreOffice and Google Docs and Sheets. No other software is needed. Step-by-step help for every device is at \u003ca href=\"https:\/\/truestephr.com\/pages\/download-help\"\u003etruestephr.com\/pages\/download-help\u003c\/a\u003e.\u003c\/p\u003e","brand":"TrueStep HR","offers":[{"title":"Default Title","offer_id":52759568941332,"sku":"TSHR-182","price":49.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1013\/9048\/3732\/files\/TSHR-182-hero.png?v=1784768824"},{"product_id":"dispatch-coverage-and-on-call-system","title":"Dispatch Coverage and On-Call System","description":"\u003cp\u003eThe next 6:45 AM call-off should be a procedure, not a crisis, and the after-hours load should not run on the goodwill of one technician. The Dispatch Coverage Field Guide carries the operating logic: the 90-second intake, the coverage ladder, the customer save, the on-call rotation ground rules, and the attendance conversations. The Excel workbook prices a call-off in your own numbers, logs every call-off in 120 rows with computed outcomes and costs, and plans a half-year on-call rotation with a per-technician fairness block. The Word file carries the intake, the coverage ask, the customer reschedule, the thank-you follow-through, the three attendance conversations, the call-off policy, and the rotation ground rules. General information, not legal or tax advice. Editable in Word, Excel, or Google Sheets. One-time purchase.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eHow the download works\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eYour files arrive as a single ZIP download, best opened on a computer: save it, extract it (right-click and Extract All on Windows, double-click on a Mac), and open the Start Here file first. PDFs open in any reader, and the editable files work in Microsoft Word and Excel or their free equivalents, including LibreOffice and Google Docs and Sheets. No other software is needed. Step-by-step help for every device is at \u003ca href=\"https:\/\/truestephr.com\/pages\/download-help\"\u003etruestephr.com\/pages\/download-help\u003c\/a\u003e.\u003c\/p\u003e","brand":"TrueStep HR","offers":[{"title":"Default Title","offer_id":52759569236244,"sku":"TSHR-183","price":44.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1013\/9048\/3732\/files\/TSHR-183-hero.png?v=1784768945"},{"product_id":"tech-pay-plan-and-margin-workbook","title":"Tech Pay Plan and Margin Workbook","description":"\u003cp\u003ePay in a service shop should be arithmetic you can say out loud, not folklore. The Pay Math Field Guide carries the operating logic: the weighted week, the drive-time leak, what a billed hour really costs, and the raise breakeven walked through in dollars. The Excel workbook prices up to three pay plans on the same week of work, keeps the weekly pay log, runs the drive-time and billed-hour math, and prices every raise against the departures it would prevent. The Word file carries the pay plan summary sheet, both raise conversations, the spiff announcement, the pay question response, and the pay change notice, each ending in a worked example week. General information, not legal or tax advice. Editable in Word, Excel, or Google Sheets. One-time purchase.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eHow the download works\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eYour files arrive as a single ZIP download, best opened on a computer: save it, extract it (right-click and Extract All on Windows, double-click on a Mac), and open the Start Here file first. PDFs open in any reader, and the editable files work in Microsoft Word and Excel or their free equivalents, including LibreOffice and Google Docs and Sheets. No other software is needed. Step-by-step help for every device is at \u003ca href=\"https:\/\/truestephr.com\/pages\/download-help\"\u003etruestephr.com\/pages\/download-help\u003c\/a\u003e.\u003c\/p\u003e","brand":"TrueStep HR","offers":[{"title":"Default Title","offer_id":52759569563924,"sku":"TSHR-184","price":49.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1013\/9048\/3732\/files\/TSHR-184-hero.png?v=1784768945"},{"product_id":"empty-truck-and-turnover-cost-workbook","title":"Empty Truck and Turnover Cost Workbook","description":"\u003cp\u003eAn empty truck should be a number you manage, not weather. The Empty Truck Field Guide carries the operating logic: what one departure really costs, the empty-truck weeks, the honest log, and the budget math for any fix you are weighing. The Excel workbook prices one departure, one empty-truck day, and a year of departures with your numbers, then keeps the departure log, the reason ranking, the hiring-source block, and your annualized rate. The Word file carries the exact words for the exit conversation, the did-not-return follow-up, and the customer and board handoff, plus the departure record, the reason buckets, and the quarterly review agenda. General information, not legal or tax advice. Editable in Word, Excel, or Google Sheets. One-time purchase.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eHow the download works\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eYour files arrive as a single ZIP download, best opened on a computer: save it, extract it (right-click and Extract All on Windows, double-click on a Mac), and open the Start Here file first. PDFs open in any reader, and the editable files work in Microsoft Word and Excel or their free equivalents, including LibreOffice and Google Docs and Sheets. No other software is needed. Step-by-step help for every device is at \u003ca href=\"https:\/\/truestephr.com\/pages\/download-help\"\u003etruestephr.com\/pages\/download-help\u003c\/a\u003e.\u003c\/p\u003e","brand":"TrueStep HR","offers":[{"title":"Default Title","offer_id":52759569989908,"sku":"TSHR-185","price":34.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1013\/9048\/3732\/files\/TSHR-185-hero.png?v=1784768945"},{"product_id":"tech-license-and-credential-renewal-tracker","title":"Tech License and Credential Renewal Tracker","description":"\u003cp\u003eNo truck should sit because a card quietly lapsed in a glovebox. The Credential and Renewal Field Guide carries the tracking list for a licensed, mobile trade: the As of date habit, the three-touch renewal sequence, the first-day clearance, and the records-check playbook. The Excel tracker runs 150 rows with computed days remaining and status, a common items starter library, a 150-row safety and training hours log, and a summary with a by-technician block. The Word file carries the renewal reminder sequence, the annual training plan conversation, the lapse conversation, the first-day clearance page, the written reminder set, and the fifteen-minute quarterly review. General information, not legal or tax advice. Editable in Word, Excel, or Google Sheets. One-time purchase.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eHow the download works\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eYour files arrive as a single ZIP download, best opened on a computer: save it, extract it (right-click and Extract All on Windows, double-click on a Mac), and open the Start Here file first. PDFs open in any reader, and the editable files work in Microsoft Word and Excel or their free equivalents, including LibreOffice and Google Docs and Sheets. No other software is needed. Step-by-step help for every device is at \u003ca href=\"https:\/\/truestephr.com\/pages\/download-help\"\u003etruestephr.com\/pages\/download-help\u003c\/a\u003e.\u003c\/p\u003e","brand":"TrueStep HR","offers":[{"title":"Default Title","offer_id":52759570874644,"sku":"TSHR-186","price":29.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1013\/9048\/3732\/files\/TSHR-186-hero.png?v=1784768945"}],"url":"https:\/\/shop.truestephr.com\/collections\/home-services-hr.oembed","provider":"TrueStep HR","version":"1.0","type":"link"}