{"product_id":"people-manager-toolkit","title":"People Manager Toolkit","description":"\u003cp\u003eThe everyday operating manual for a manager, from one-on-ones and feedback to documentation and when to escalate, with the words for the hard conversations and a workbook that flags who is overdue. You read the playbook, set up the workbook for your team, and reach for the scripts the moment a difficult conversation comes.\u003c\/p\u003e\u003ch3\u003eFour pieces that cover the manager job from the daily habits to the hard moments\u003c\/h3\u003e\u003cp\u003eA Start Here sets the order, then each piece does one job and stands on its own.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Manager’s Playbook.\u003c\/strong\u003e The everyday operating manual: what you own as a manager, how to run one-on-ones and give feedback, what to document, and when a situation goes to HR.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManager Scripts and Templates.\u003c\/strong\u003e Word-for-word openings for the hard conversations, plus one-on-one, feedback, and documentation templates you edit.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManager Toolkit Workbook.\u003c\/strong\u003e Your team, one-on-one and documentation logs, goals, and a dashboard that flags who is overdue for a one-on-one or a review.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManager Quick Reference.\u003c\/strong\u003e The whole kit on one page: the weekly habits, the conversation moves, and the lines where you call HR.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eThe order to work in\u003c\/h3\u003e\u003cp\u003eRead the manual, pin the reminder, set up the workbook, then use the scripts when the moment comes.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eRead the Playbook first.\u003c\/strong\u003e It is the manual for the job: what you own, how to run one-on-ones and give feedback, what to document, and when a situation goes to HR.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePrint the Quick Reference and set up the workbook.\u003c\/strong\u003e Keep the one-page reminder where you will see it, then list your team and log each one-on-one and note as you go, so the dashboard tells you who is overdue.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOpen the scripts when a hard conversation comes.\u003c\/strong\u003e Use the script for the situation almost word for word, and keep the documentation log running all year.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eBuilt on real practice and honest about its limits\u003c\/h3\u003e\u003cp\u003eThis makes you a steadier manager and keeps a clean record; it does not replace HR or counsel on the sensitive calls.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe pieces fit together.\u003c\/strong\u003e The Playbook is the why and how, the Quick Reference is the reminder, the Workbook is where the work lives, and the Scripts are for the moment you need the words.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eA documented record, not a memory.\u003c\/strong\u003e The logs keep feedback and conduct fact-based, which is what protects both the manager and the company.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe heavy moments go to HR or counsel.\u003c\/strong\u003e Anything involving harassment, discrimination, a possible medical or leave issue, or a step toward termination should go to qualified HR or legal counsel.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDated and reviewable.\u003c\/strong\u003e Adapt it to your company policy, your contracts, and the law in the employee’s state.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eWho it is built for and where to go if that is not you\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eBuilt for\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eA new or first-line manager who wants a manual for the job rather than learning it by trial and error.\u003c\/li\u003e\n\u003cli\u003eAn HR team equipping managers with consistent scripts, habits, and documentation across the company.\u003c\/li\u003e\n\u003cli\u003eAn operator who manages people without an HR department to lean on.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eIf you are looking for\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eThe formal review cycle, ratings, and calibration. The Performance Review and Calibration Toolkit covers that.\u003c\/li\u003e\n\u003cli\u003eThe decision and documentation for a step toward termination. The Discipline and Termination Decision Kit is built for that.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eBefore you buy\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eWhat format is it and can I edit it?\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eTwo PDFs to read, a Word file of scripts and templates you edit, and an Excel workbook that also works in Google Sheets. Everything is yours to keep.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIs this legal advice?\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eNo. It is practical business and HR guidance and general information, not legal or tax advice. Adapt it to your company policy, your contracts, and the law in the employee’s state.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhen should I stop and call HR or counsel?\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eAnything involving harassment, discrimination, a possible medical or leave issue, or a step toward termination should go to qualified HR or legal counsel. The Playbook marks those lines.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eDoes it track one-on-ones and reviews?\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eYes. The workbook holds your team, one-on-one and documentation logs, and goals, and the dashboard flags who is overdue for a one-on-one or a review.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhat is the refund policy?\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eDigital products are covered by a 14-day money-back guarantee. See the refund policy for the full terms.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhat happens after I buy?\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eCheckout delivers an instant download link, and a receipt with the same link arrives by email. Open the Start Here first; it sets the order to work in. If a file gives you trouble, email support@truestephr.com.\u003c\/p\u003e\u003cp\u003ePractical business and HR guidance and general information, not legal or tax advice. Anything involving harassment, discrimination, a possible medical or leave issue, or a step toward termination should go to qualified HR or legal counsel, and you should adapt everything to your company policy, your contracts, and the law in the employee’s state. Last reviewed June 2026.\u003c\/p\u003e","brand":"TrueStep HR","offers":[{"title":"Default Title","offer_id":52641503412500,"sku":"TSHR-028","price":79.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1013\/9048\/3732\/files\/TSHR-028__people-manager-toolkit-hero.jpg?v=1780979022","url":"https:\/\/shop.truestephr.com\/products\/people-manager-toolkit","provider":"TrueStep HR","version":"1.0","type":"link"}