Shipping policy

Digital Delivery

Your TrueStep HR files are ready to download once your payment is confirmed. You will find your download link on the order confirmation page and in the email sent to the address you used at checkout. Sessions are scheduled online.

Some kits and packs come in a single .zip file. Open it on your computer to see everything included. Use a spreadsheet application for .xlsx files and a PDF reader for .pdf files.

For help with a download or confirmation email, contact support@truestephr.com. We will help you access your purchase.