Terms of service
Terms of Service
These terms cover purchases, product licenses, and services from TrueStep HR. By purchasing or using a product, you agree to these terms.
Products and downloads
TrueStep HR products include downloadable HR calculators, spreadsheets, templates, and kits.
Product licenses
Your purchase includes a license to use the product. The TrueStep HR Product License included with your files contains the complete terms. The available licenses are summarized below. If the summary differs from the Product License, the Product License takes precedence.
Standard License
Your purchase includes the Standard License unless the product page or receipt specifies another license. You can use and edit the product within one business entity that you own or work for. You can use the files on that business's devices and keep backup copies.
The Standard License covers internal business use. Resale, external sharing or distribution, sublicensing, lending, public posting, and offering original or edited files as products for sale are outside that license. This includes posting files, in whole or in part, on websites, marketplaces, file-sharing services, or template libraries.
White-Label License
Selected products offer a White-Label License for HR consultants and similar professionals. When your product page or receipt identifies a White-Label License, you can rebrand the product and provide a configured copy to clients as part of your professional services. The license does not permit standalone resale or distribution of templates or calculators, or the transfer of rebranding or redistribution rights to others.
Ownership
TrueStep HR retains ownership of the intellectual property in its products, including the content, layouts, formulas, and branding. Your purchase gives you the right to use the product under the applicable license.
Product information and decisions
Our products provide general business information and planning estimates to support your decisions. They are not legal, tax, accounting, payroll, or pay-equity advice. TrueStep HR is not a law firm. Using our products, visiting our website, or contacting us does not establish an attorney-client relationship or another professional relationship. Laws, rates, and market data vary by location and may change over time. You are responsible for checking that any output fits your situation. Consult a qualified professional before making important decisions.
Warranties and liability
Products are provided "as is" and "as available," without warranties of any kind, express or implied, including any implied warranty of fitness for a particular purpose. To the maximum extent permitted by law, TrueStep HR is not liable for indirect, incidental, special, or consequential damages, or for decisions made using a product. TrueStep HR's total liability for any claim related to a product is limited to the amount you paid for that product.
Sessions and advisory
Sessions provide general HR guidance and are subject to our Refund Policy. They do not include legal advice. Before advisory work begins, we agree on the scope and fees in writing.
Refunds
Our Refund Policy explains the 30-day money-back guarantee for documents, kits, calculators, and bundles, as well as the terms for sessions.
Using the store
You agree to use the store and products lawfully, and not to attempt to disrupt, copy, or gain unauthorized access to the store or its systems.
Changes to the terms
Changes to these terms appear on this page with an updated review date. Continued use of the store or the products after an update means you accept the revised terms.
Governing law
Colorado law governs these terms, without regard to conflict-of-law rules.
Contact
Questions about these terms? Email support@truestephr.com.
Last reviewed: 9 October 2026