Turnover has a price, and most agencies have never computed theirs.
What is inside
-
The Turnover Cost Field Guide (12 pages). The operating logic: what one departure really costs, the honest log, the first-90-days pattern, and the budget math for any fix you are weighing.
-
Caregiver Turnover Cost Workbook. Prices one departure and a year of them with your numbers, then keeps the departure log, the reason ranking, the hiring-source block, and your annualized rate. Works in Excel or Google Sheets.
-
Turnover Cost Scripts and Templates. The exact words for the exit conversation, the did-not-return follow-up, and the client handoff call, plus the departure record, the reason buckets, and the quarterly review agenda. Editable Word document.
-
Quick Reference (PDF). The whole workbook on one page: what each tab is for, what you enter, and how to read the result.
The order to work in
-
Read the Turnover Cost Field Guide first. It carries the honest log, the first-90-days pattern, and the budget math for any fix you are weighing.
-
Put your numbers in the workbook. It prices one departure and a year of them, then keeps the departure log, the reason ranking, and your annualized rate.
-
Close each departure with the exact words. The exit conversation, the did-not-return follow-up, and the client handoff call are written out.
Who it is built for and where to go if that is not you
Built for
- A home care agency owner or administrator who has never computed what turnover costs.
- An operator who wants a dollar figure behind any fix they are weighing.
If you are looking for
- The whole system rather than one piece. The Home Care HR System runs hiring, the first 90 days, shift coverage, pay, turnover cost, and credentials as one operation, with one product license; this kit is one of the six inside it.
- The fix for the first-90-days pattern. The Caregiver 90-Day Retention System follows every new hire through the window where most caregivers are lost, with six check-in scripts.
Before you buy
What format is it and can I edit it?
A 12-page PDF field guide, an editable Word file, and an Excel workbook, with a Google Sheets guide included. Everything is editable and yours to keep. General information, not legal or tax advice. One-time purchase.
What is the refund policy?
Digital products are covered by a 30-day money-back guarantee. See the refund policy for the full terms.
What happens after I buy?
Checkout delivers an instant download link, and a receipt with the same link arrives by email. Open the Caregiver Turnover Cost Workbook first and put your numbers in it. Questions or want a hand getting set up? Email support@truestephr.com.
How this is built. Every TrueStep HR tool is checked against current primary sources, dated, and run through a documented quality review gate before it ships. The whole catalog is built to that one standard. A generic template or an AI draft gives you a starting point. This kit gives you a verified working system with the exact scripts and a recalculating workbook, ready the same hour you download it.
How the download works
Your files arrive as a single ZIP download, best opened on a computer: save it, extract it (right-click and Extract All on Windows, double-click on a Mac), and open the Start Here file first. PDFs open in any reader, and the editable files work in Microsoft Word and Excel or their free equivalents, including LibreOffice and Google Docs and Sheets. No other software is needed. Step-by-step help for every device is at truestephr.com/pages/download-help.
Scope
This tool is a planning and analysis model. Its outputs depend entirely on the inputs and assumptions you enter, and they are estimates for decision support, not accounting, tax, or legal conclusions. It is not legal, tax, or financial advice, and it is not a substitute for qualified counsel on your specific situation. Check the assumptions against your own data and have any decision with pay, headcount, or separation consequences reviewed against applicable law before you act on it.
Built to the TrueStep HR standard. Backed by a 30-day money-back guarantee. Questions: support@truestephr.com.