Warehouse Supervisor Field Guide

A call-out before a shift, a rushed handoff, or an attendance problem can affect the whole crew. The Warehouse Supervisor Field Guide helps you handle those situations and keep the operation moving. It draws on the published research behind the free Warehouse Supervisor Assessment at truestephr.com and covers its five areas: Coverage and the Shift Handoff, Attendance and the Points System, Safety Pace vs Throughput, Performance and Conflict, and First-Year Retention.

What is inside

• The Warehouse Supervisor Field Guide (14-page PDF): the cost of problems in the supervisor role, with sector benchmark numbers; how to interpret your assessment result; a chapter of practical steps for each of the five areas; the 30-day plan; common pitfalls to watch for; and how to recognize when a floor problem is structural rather than a skills problem.
• The First 90 Days Planner (4-page PDF): prepare for one new hire before day one, then follow through with the 30, 60, and 90 day checks. Includes a word-for-word welcome and a stay conversation drafted in advance.
• Warehouse Supervisor Scripts and Templates (Word + PDF): eight word-for-word scripts covering the 5:40 call-out morning, a points warning for your best performer, the safety reset, and the stay conversation. Also includes the ten-minute written shift handoff template and the three-check agenda.
• The Action Workbook (Excel): log every assessment result over time, track the five shift numbers monthly with computed rates, and use the call-out log to identify weather-related attendance patterns. Includes the first-year roster with computed check dates and a dashboard. Works in Excel or Google Sheets.
• Quick Reference (PDF): a one-page guide to the whole workbook, showing what each tab is for, what to enter, and how to read the result.

Your assessment results are for personal development only, never hiring, selection, or the evaluation of any individual. One-time purchase, instant download. Questions: support@truestephr.com.

What is the refund policy?

Digital products are covered by a 30-day money-back guarantee. To request a refund, email support@truestephr.com or reply to your receipt within 30 days of purchase.

How the download works

Your files arrive as a single ZIP download, best opened on a computer. Save it, extract it (right-click and select Extract All on Windows, or double-click on a Mac), then open the Start Here file first. PDFs open in any reader, and editable files work in Microsoft Word and Excel or free equivalents, including LibreOffice, Google Docs, and Google Sheets. No other software is needed. Step-by-step help for every device is at truestephr.com/pages/download-help.

Scope

These working tools and editable templates help you handle performance, conduct, and people decisions clearly, consistently, and defensibly. Performance, pay, and conduct conversations can have legal consequences, and discipline, documentation, and termination rules vary by state. For potential discipline or separation, or complaints involving harassment, discrimination, retaliation, or safety, have qualified counsel review the facts and your next step against applicable law before you act. General HR information, not legal advice.