Hiring for a home care agency where the win is hires who pass day 90, not more applicants.
What is inside
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The Caregiver Hiring Field Guide (12 pages). The operating logic: the honest posting, the speed game, the scorecard interview, the shadow shift, and the offer-to-first-shift playbook.
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Caregiver Hiring Scorecard and Pipeline. The weighted ten-line interview scorecard, the applicant pipeline that computes your days to first shift, and the summary that ranks hiring sources by hires who last past day 90. Works in Excel or Google Sheets.
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Caregiver Hiring Scripts and Templates. The exact words for the phone screen, the scorecard interview, and the offer call, plus the honest job posting, two reference call guides, and a one-page shadow shift plan. Editable Word document.
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Quick Reference (PDF). The whole workbook on one page: what each tab is for, what you enter, and how to read the result.
The order to work in
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Read the Caregiver Hiring Field Guide first. It carries the operating logic, from the honest posting and the speed game to the offer-to-first-shift playbook.
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Stand up the scorecard and pipeline. The workbook computes your days to first shift and ranks hiring sources by hires who last past day 90.
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Hire with the exact words. The phone screen, the scorecard interview, and the offer call are written out, with the honest job posting and the shadow shift plan alongside.
Who it is built for and where to go if that is not you
Built for
- A home care agency owner or administrator whose win is hires who pass day 90, not more applicants.
- An operator fixing the front door: the scorecard, the pipeline, and the exact words from phone screen to offer call.
If you are looking for
- The whole system rather than one piece. The Home Care HR System runs hiring, the first 90 days, shift coverage, pay, turnover cost, and credentials as one operation, with one product license; this kit is one of the six inside it.
- What happens after the hire. The Caregiver 90-Day Retention System follows every new hire through the window where most caregivers are lost, with six check-in scripts.
Before you buy
What format is it and can I edit it?
A 12-page PDF field guide, an editable Word file, and an Excel workbook, with a Google Sheets guide included. Everything is editable and yours to keep. General information, not legal or tax advice. One-time purchase.
What is the refund policy?
Digital products are covered by a 30-day money-back guarantee. See the refund policy for the full terms.
What happens after I buy?
Checkout delivers an instant download link, and a receipt with the same link arrives by email. Open the Caregiver Hiring Field Guide first; it carries the operating logic. Questions or want a hand getting set up? Email support@truestephr.com.
How this is built. Every TrueStep HR tool is checked against current primary sources, dated, and run through a documented quality review gate before it ships. The whole catalog is built to that one standard. A generic template or an AI draft gives you a starting point. This kit gives you a verified working system with the exact scripts and a recalculating workbook, ready the same hour you download it.
How the download works
Your files arrive as a single ZIP download, best opened on a computer: save it, extract it (right-click and Extract All on Windows, double-click on a Mac), and open the Start Here file first. PDFs open in any reader, and the editable files work in Microsoft Word and Excel or their free equivalents, including LibreOffice and Google Docs and Sheets. No other software is needed. Step-by-step help for every device is at truestephr.com/pages/download-help.
Scope
This kit is a set of working tools and editable templates for handling performance, conduct, and people decisions in a clear, consistent, and defensible way. It is not legal advice, and it is not a substitute for qualified counsel on your specific situation. Conversations about performance, pay, and conduct can carry legal consequences, and discipline, documentation, and termination rules vary by state. Where a matter is heading toward discipline or separation, or where an employee raises a complaint about harassment, discrimination, retaliation, or safety, have the facts and your next step reviewed against applicable law before you act.
Built to the TrueStep HR standard. Backed by a 30-day money-back guarantee. Questions: support@truestephr.com.