The complete system for handling workplace conflict without the damage. Matched to the four areas of the free Conflict at Work Check: raising it early, staying steady, working the problem, and repair and follow-through.
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The Conflict at Work Playbook: the working manual, a chapter of moves for each area, the conversation itself, and a 30-day plan (12 page PDF)
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Conflict Conversation Planner: one specific conversation planned start to finish, with the opening scripted and the close drafted (4 page PDF)
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Conflict Scripts and Templates: the exact words for the moments that decide a conflict, plus an agreement note template (editable Word file)
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Conflict Action Workbook: check reads over time, live conflicts with agreements and check dates, practice reps, and a computed dashboard (Excel)
Built to the TrueStep HR standard. Instant digital download.