Most teams do not have a speaking up problem. They have a response problem: how the last piece of bad news was handled decides whether the next one arrives. This playbook gives a manager the operating manual for a team that surfaces problems early and still holds a high bar.
Built on the published research construct behind the free Psychological Safety Team Check at truestephr.com (Edmondson 1999), and matched to its four areas: speaking up, mistakes and learning, help and respect, and standards with safety.
Inside: the Psychological Safety Playbook (PDF) with the first moves for each area and a 30-60-90 plan, a Team Conversation Guide (PDF) for running the safety conversation with your own team, word for word manager scripts and a team working agreement template (Word), and an action workbook (Excel) that tracks focus areas, commitments, and re-checks. Development use only, never hiring or selection.
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