Service Tech Hiring Kit

Hiring in a trade that runs 110,000 technicians short cannot be gut feel between service calls. The Service Tech Hiring Field Guide carries the operating logic: the sources that send technicians, the honest posting, the speed system, and the traps that turn a shortage into a bad hire. The Excel workbook grades every candidate on the same weighted ten-line scorecard, logs every applicant in a 120-row pipeline, and ranks your hiring sources by the techs who last past day 90. The Word file carries the ten-minute phone screen, the scorecard interview questions, the same-day offer call, the honest job posting, the two-call reference check, and the one-page working interview plan. General information, not legal or tax advice. Editable in Word, Excel, or Google Sheets. One-time purchase.

How the download works

Your files arrive as a single ZIP download, best opened on a computer: save it, extract it (right-click and Extract All on Windows, double-click on a Mac), and open the Start Here file first. PDFs open in any reader, and the editable files work in Microsoft Word and Excel or their free equivalents, including LibreOffice and Google Docs and Sheets. No other software is needed. Step-by-step help for every device is at truestephr.com/pages/download-help.