Service Tech Hiring Kit

Good technicians have choices, so making a good hiring decision matters. The Service Tech Hiring Field Guide covers where to find technicians, how to write an honest job posting, how to keep hiring moving, and common mistakes that lead to poor hires. The Excel workbook evaluates every candidate using the same weighted ten-line scorecard, tracks applicants in a 120-row pipeline, and ranks hiring sources by which technicians stay past day 90. The Word file includes the ten-minute phone screen, the scorecard interview questions, the same-day offer call, the honest job posting, the two-call reference check, and the one-page working interview plan. General information, not legal or tax advice. Editable in Word, Excel, or Google Docs and Sheets. One-time purchase.

How the download works

Your files arrive as a single ZIP download, best opened on a computer. Save it, extract it (right-click and select Extract All on Windows, or double-click on a Mac), then open the Start Here file first. PDFs open in any reader, and editable files work in Microsoft Word and Excel or free equivalents, including LibreOffice, Google Docs, and Google Sheets. No other software is needed. Step-by-step help for every device is at truestephr.com/pages/download-help.

What is the refund policy?

Digital products are covered by a 30-day money-back guarantee. To request a refund, email support@truestephr.com or reply to your receipt within 30 days of purchase. Questions? Email support@truestephr.com.