New Manager System

Give a new manager a clear starting point and practical tools for leading a team. The system brings the Manager Readiness Assessment, the New Manager Kit, and the supporting toolkits together in one purchase. The three purchasable pieces total $217 separately, and the Manager Readiness Assessment that starts the path is included free.

Choose one manager tool or the complete system

The New Manager System includes three paid products for $149, along with access to the free Manager Readiness Assessment. The paid products are also available separately:

• New Manager Kit ($69)
• People Manager Toolkit ($79)
• Manager Script Library ($69)

Bought separately, the three paid products total $217. Choose the individual tool that fits your immediate work, or get all three in the complete system. The Manager Readiness Assessment is free on truestephr.com and does not require buying the system.

What is included

• The Manager Readiness Assessment and report. Thirty realistic situations across the six areas of managing a team. The strengths-first report identifies what you do well and the two areas to develop first. The Start Here connects each area to the tools in this system that help you develop it.
• The New Manager Kit. The full 30, 60, and 90 day plan covering all six areas, word-for-word scripts for difficult conversations, editable one-on-one, delegation, goal, and development templates, and a short guide to documenting decisions and conversations.
• The People Manager Toolkit. Week-to-week tools for meaningful one-on-ones, clear delegation with follow-through, coaching in the moment, and maintaining a fair, consistent standard across the team.
• The Manager Script Library and documentation templates. A deeper library of word-for-word openings and conversation branches for difficult discussions, plus the manager documentation templates, ready to edit and reuse.

This is a one-time purchase you download.

Built for

• Newly promoted managers who want the assessment, core kit, and week-to-week tools together, with a clear place to start and a lower cost than purchasing them separately.
• HR leaders and business owners creating a manager-development program who want one consistent system to give every new people manager.
• Managers a year or two into the role who want a clear, deliberate way to build their skills.

If you are looking for the core plan, scripts, and templates on their own, the New Manager Kit is available separately from the assessment and deeper toolkits. For the entire company HR system rather than the manager track, see the Complete TrueStep HR System.

Before you buy

What format is it, and can I edit it?

Editable Word files, three Excel workbooks (the New Manager Tracker, the Conversation Planner and Log, and the Manager Toolkit Workbook), and PDF guides, plus the free Manager Readiness Assessment, which runs on truestephr.com. You can adapt the documents to your team and company; the assessment runs in the browser and returns a strengths-first report. Checkout delivers an instant download link, with the same link emailed on your receipt.

How is this different from the New Manager Kit?

The Kit includes the core plan, scripts, and templates. The System adds the Manager Readiness Assessment to show each manager where to start, the People Manager Toolkit for week-to-week management, and the deeper Manager Script Library. Together, the three purchasable pieces total $217 separately, so the System saves $68.

What is the refund policy?

Digital products are covered by a 30-day money-back guarantee. To request a refund, email support@truestephr.com or reply to your receipt within 30 days of purchase. Questions? Email support@truestephr.com.

How the download works

Your files arrive as a single ZIP download, best opened on a computer. Save it, extract it (right-click and select Extract All on Windows, or double-click on a Mac), then open the Start Here file first. PDFs open in any reader, and editable files work in Microsoft Word and Excel or free equivalents, including LibreOffice, Google Docs, and Google Sheets. No other software is needed. Step-by-step help for every device is at truestephr.com/pages/download-help.

Scope

This system is a set of working tools and editable templates for handling performance, conduct, and people decisions in a clear, consistent, and defensible way. It is not legal advice, and it is not a substitute for qualified counsel on your specific situation. Conversations about performance, pay, and conduct can carry legal consequences, and discipline, documentation, and termination rules vary by state. Where a matter is heading toward discipline or separation, or where an employee raises a complaint about harassment, discrimination, retaliation, or safety, have the facts and your next step reviewed against applicable law before you act.